---
title: "Complaints Policy"
url: https://drturner.com.au/complaints-policy/
date: 2025-05-08
modified: 2026-06-27
author: "Dr Scott J Turner"
description: "At Dr Scott J Turner Plastic Surgeon clinics in Manly and Double Bay, we are committed to providing the highest standard of care and professionalism. We understand that healthcare is..."
word_count: 74
---

# Complaints Policy

At Dr Scott J Turner Plastic Surgeon clinics in [Manly](https://drturner.com.au/clinics/manly-northern-beaches/) and [Double Bay](https://drturner.com.au/clinics/double-bay-plastic-surgeon/), we are committed to providing the highest standard of care and professionalism. We understand that healthcare is a personal and sensitive matter, and every patient has the right to voice concerns and be heard.

Our Complaints Policy ensures that all concerns are managed fairly, respectfully, and efficiently. We take every complaint seriously and treat all parties involved with dignity and respect.